Terms and Conditions
Last Updated: August 22, 2026
These Terms and Conditions ("Terms") are a binding legal agreement between you ("you" or "User") and Avocado Labs, a company organized under the laws of the State of Delaware (or, if not yet incorporated, the individual(s) operating the Blossom application) ("Blossom," "we," "us," or "our"), governing your access to and use of the Blossom mobile application, any related widgets, and all associated services (collectively, the "App" or "Service").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, ACCESS, OR USE THE APP.
1. Eligibility
You must be at least 13 years old to create an account or use the App. By using the App, you represent and warrant that you are at least 13 years old and that you have the legal capacity to enter into these Terms, or, if you are a minor under the laws of your jurisdiction, that you have your parent or legal guardian's permission to do so and that they have reviewed these Terms and our Privacy Policy. The App is not directed at, and we do not knowingly collect personal information from, children under 13. If we learn that we have collected information from a child under 13, we will delete it. See our Privacy Policy for details.
2. Description of the Service
Blossom is a self-guided wellness journaling application that allows you to record journal entries, receive AI-generated affirmations based on those entries and goals you select, and optionally receive reminder notifications by push notification and/or SMS text message. Blossom may offer both free and paid ("Premium") tiers, as further described in Section 8.
The App is a personal journaling and self-reflection tool. It is not a healthcare service, and using it does not create any doctor-patient, therapist-client, or other clinical relationship.
3. NOT A MEDICAL SERVICE, THERAPY, OR CRISIS RESOURCE
PLEASE READ THIS SECTION CAREFULLY.
3.1. No Medical or Mental Health Advice. The App, including any affirmation, prompt, or other content it generates or displays (whether AI-generated or not), is provided for general self-reflection and wellness purposes only. It is not medical advice, mental health treatment, therapy, counseling, diagnosis, or a substitute for professional medical or psychological care. Nothing in the App should be relied upon in place of consultation with a qualified physician, therapist, counselor, or other licensed professional.
3.2. The App Does Not Monitor for Emergencies. The App includes an automated, keyword-based filter that screens journal entries for certain words or phrases before generating an AI affirmation. This filter exists solely to avoid generating an inappropriate AI response — it is not a safety, monitoring, moderation, or crisis-intervention system. No human reviews your journal entries in real time. We do not monitor, and are not able to monitor, your content for signs of a medical or psychiatric emergency, and we take no action — including contacting you, emergency services, or any other person — in response to
anything you write in the App, regardless of its content. Do not use the App to seek help in a crisis, and do not rely on the App, its keyword filter, or its output to detect, prevent, or respond to any emergency, including a mental health crisis, suicidal ideation, self-harm, or abuse.
3.3. If You Are in Crisis or Any Danger, Do Not Use This App to Seek Help. Instead:
• If you or someone else is in immediate physical danger, call your local emergency number (in the U.S., 911) immediately.
• In the U.S., you can call or text the 988 Suicide & Crisis Lifeline at 988, available 24/7. • You can also text HOME to 741741 to reach the Crisis Text Line, available 24/7. • If you are outside the U.S., contact your local emergency services or a local crisis line.
3.4. AI-Generated Content. Some content in the App (including personalized affirmations) is generated using third-party artificial intelligence / large language model technology based on your journal entries and stated goals. AI-generated content may be inaccurate, generic, repetitive, or, in rare cases, inappropriate or upsetting, notwithstanding our efforts to filter unsafe content as described in Section 3.2. We do not guarantee the accuracy, appropriateness, or therapeutic value of any AI-generated content, and you use it at your own risk and discretion.
3.5. Assumption of Risk. You acknowledge and agree that your use of the App, including recording journal entries and reading AI-generated content, is entirely voluntary and at your own risk, and that we disclaim all liability described in Section 3 to the fullest extent permitted by law, consistent with Section 14 below.
4. Accounts
4.1. Registration. To use most features of the App, you must create an account using an email address and password, or via Sign in with Apple or Sign in with Google. You agree to provide accurate, current, and complete information and to keep it up to date.
4.2. Security. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at avocadolabs.team@gmail.com of any unauthorized use of your account.
4.3. One Account. You may not create more than one account for yourself or create an account on behalf of anyone other than yourself, except as we may expressly permit.
5. User Content
5.1. Ownership. As between you and us, you retain all ownership rights in the journal entries, goals, profile information, photos, and other content you submit to the App ("User Content").
5.2. License to Us. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, and process your User Content solely as necessary to (a) operate, provide, maintain, and secure the App and its features (including generating AI affirmations from your entries and goals), (b) provide customer support, and (c) comply with law. This license ends when you delete the applicable User Content or your account, except to the extent copies are retained (i) in routine backups for a limited period, or (ii) as required by law or Section 9.4.
5.3. Your Responsibility for Content. You represent that you have all necessary rights to submit your User Content and that it does not violate any law or the rights of any third party. We do not pre-screen User Content and are not responsible for it, but we may remove or disable access to any User Content that we believe, in our sole discretion, violates these Terms or applicable law.
5.4. No Confidentiality Obligation Beyond Our Privacy Policy. While we take the security measures described in our Privacy Policy, you acknowledge that no method of electronic storage or transmission is 100% secure, and you should not submit information you consider extremely sensitive that you would not want disclosed in the unlikely event of a security incident.
6. Subscriptions, Free Trials, and Billing
6.1. Premium Subscription. Certain features of the App ("Premium") are available only through a paid, auto-renewing subscription purchased through the Apple App Store ("Subscription"). Pricing (currently, for example, $4.17/month billed annually at $49.99/year) is displayed in the App prior to purchase and may vary by region and change over time as described in Section 6.5.
6.2. Free Trial. We may offer a free trial of Premium to eligible users. Free trial eligibility is limited to once per user/Apple ID, at our sole discretion, and we may detect and block repeated trial claims (e.g., via the same or associated Apple ID or account). Unless you cancel before the trial ends, your Subscription will automatically convert to a paid Subscription and your Apple ID will be charged at the then-current price.
6.3. Billing Through Apple. All purchases and Subscription billing are processed exclusively by Apple through the App Store, and are governed by Apple's Media Services Terms and Conditions, in addition to these Terms. We do not process, store, or have access to your payment card information. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your Subscription at any time in your device's Settings > [Your Name] > Subscriptions.
6.4. Refunds. All refund requests are handled by Apple in accordance with Apple's refund policies. We do not have the ability to issue refunds directly and are not responsible for Apple's refund decisions.
6.5. Price Changes. We may change Subscription pricing from time to time. Any price change will be communicated in accordance with Apple's requirements and applicable law and will take effect no earlier than your next renewal following notice, unless a shorter period is required by law.
6.6. No Proration. Except as required by law or Apple's policies, fees are non-refundable and we do not provide credits or refunds for partial subscription periods, unused features, or account termination.
7. SMS and Push Notifications
7.1. If you enable SMS reminders and provide a phone number, you consent to receive automated text messages from or on behalf of Blossom at that number. Message and data rates may apply from your mobile carrier. Message frequency varies. Reply STOP to opt out of SMS at any time, or disable SMS reminders in the App's Notification settings. We are not responsible for delivery delays or failures caused by your carrier or device.
7.2. Push notifications are scheduled locally on your device based on your in-App settings. You can disable push notifications at any time in your device's iOS Settings or within the App.
8. Acceptable Use
You agree not to, and not to permit any third party to:
• use the App for any unlawful purpose or in violation of any applicable law or regulation; • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent such restriction is prohibited by applicable law;
• interfere with, disrupt, or attempt to gain unauthorized access to the App, its servers, or any connected systems or networks (including via scraping, bots, or automated means);
• impersonate any person or entity, or misrepresent your affiliation with any person or entity; • submit User Content that is unlawful, defamatory, harassing, threatening to others, infringing, or that contains malicious code;
• circumvent, disable, or otherwise interfere with security-related or subscription-verification features of the App;
• use the App to develop, train, or benchmark a competing product or AI model; or • violate Apple's App Store guidelines or terms in connection with your use of the App.
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including suspending or terminating your account and reporting to law enforcement.
9. Term, Suspension, and Termination
9.1. These Terms remain in effect while you use the App.
9.2. We may suspend or terminate your access to the App at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms, engaged in fraudulent activity (including trial or subscription abuse), or if required by law.
9.3. You may stop using the App and delete your account at any time by contacting us at avocadolabs.team@gmail.com or using any in-App account-deletion option, if available. Deleting your account does not automatically cancel an active Apple Subscription — you must separately cancel via your device's Settings, as described in Section 6.3.
9.4. Sections 3, 5.2 (as to retained copies), 6.4–6.6, 8, and 10 through 19 survive any termination of these Terms.
10. Intellectual Property
The App, including its design, text, graphics, logos, the "Blossom" name and mark, and all software and other content we provide (excluding your User Content), is owned by us or our licensors and is protected by intellectual property laws. Except for the limited right to use the App as permitted by these Terms, no rights are granted to you.
11. Third-Party Services
The App relies on third-party services to operate, including cloud infrastructure and database hosting, authentication providers (Sign in with Apple, Sign in with Google), an AI/ML content-generation provider, an SMS delivery provider, and the Apple App Store for purchases. Your use of those features is also subject to the applicable third party's own terms and privacy practices. We are not responsible for the acts, omissions, availability, or content of any third-party service.
12. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL CONTENT, FEATURES, AND FUNCTIONALITY (INCLUDING ANY AI-GENERATED CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP OR ANY CONTENT IT GENERATES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, INCLUDING ANY THERAPEUTIC, EMOTIONAL, OR WELLNESS OUTCOME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
13. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE APP, ANY USER CONTENT, OR ANY AI-GENERATED CONTENT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIFTY U.S. DOLLARS ($50).
THIS LIMITATION APPLIES NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND EXPRESSLY INCLUDES, WITHOUT LIMITATION, ANY CLAIM ARISING FROM OR RELATED TO THE KEYWORD-BASED CONTENT FILTER DESCRIBED IN SECTION 3, ANY FAILURE TO DETECT, FLAG, OR RESPOND TO A MEDICAL, PSYCHIATRIC, OR OTHER EMERGENCY, OR ANY AI-GENERATED CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, OR CERTAIN OTHER DAMAGES, OR FOR DEATH, PERSONAL INJURY, OR GROSS NEGLIGENCE, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Indemnification
You agree to defend, indemnify, and hold harmless us and our officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable
attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the App; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or the rights of a third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
15. DISPUTE RESOLUTION: BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
15.1. Agreement to Arbitrate. You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or any content or service we provide (a "Dispute") will be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, rather than in court, except as set forth below. This agreement to arbitrate is governed by the Federal Arbitration Act.
15.2. Exceptions. Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, pending arbitration of any related Dispute.
15.3. CLASS ACTION AND JURY TRIAL WAIVER. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. Disputes will be arbitrated only on an individual basis. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
15.4. Opt-Out. You may opt out of this arbitration agreement by sending written notice to avocadolabs.team@gmail.com within 30 days of first accepting these Terms, including your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor we will be required to arbitrate Disputes, but every other part of these Terms, including the class action waiver to the extent enforceable, continues to apply.
15.5. Arbitration Procedure. The arbitration will be conducted by a single arbitrator. Unless we agree otherwise, arbitration will take place in Delaware, or may be conducted by phone, videoconference, or based on written submissions where permitted by AAA rules. Each party will bear its own attorneys' fees unless the arbitrator awards fees as provided by applicable law or the AAA rules.
15.6. Severability of Arbitration Terms. If the class action waiver in Section 15.3 is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and heard in court, and the remainder of this arbitration agreement still applies.
16. Governing Law and Venue
These Terms and any Dispute not subject to arbitration (or where a party has properly opted out under Section 15.4) are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and, subject to Section 15, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
17. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will notify you by posting an updated version in the App or through other reasonable means, and will update the "Last Updated" date above. Changes take effect when posted (or on a later date we specify), and your continued use of the App after that date constitutes acceptance. If you do not agree to the revised Terms, you must stop using the App.
18. General Provisions
18.1. Entire Agreement. These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and us regarding the App and supersede all prior agreements.
18.2. Severability. If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
18.3. No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
18.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
18.5. Force Majeure. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, internet or telecommunications failures, or third-party service outages (including Apple, our cloud hosting provider, or SMS carriers).
18.6. Export Compliance. You may not use or export the App in violation of U.S. export laws and regulations or applicable sanctions programs.
18.7. Relationship. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us.
18.8. Notices. We may provide notices to you via the App, the email address on your account, or other reasonable means. You may send legal notices to us at avocadolabs.team@gmail.com.
19. Contact Us
Questions about these Terms can be sent to avocadolabs.team@gmail.com.